Free Assessment

Are you making the
agency hiring mistakes
that cost you clients?

10 questions. 4 minutes. Enter your details at the end for your full diagnosis. Find out exactly where your contractor hiring process is breaking down — and what it's costing you.

10 questions

~4 minutes

Instant results

Progress 0 of 10

When you hire a contractor, how clearly defined is the role before you start looking?

We figure it out as we go — the role evolves once someone starts We have a rough idea but no documented scope We have a written scope of work before we post anything

How long does it typically take before a new contractor delivers work at the quality you expect?

They never quite get there — quality stays inconsistent Months — there's a long ramp-up period Within the first 2–3 weeks with proper onboarding

When a contractor goes off-scope, what usually happens?

I catch it late — usually after the client notices I catch it but the conversation is uncomfortable and inconsistent I have a scope protection process — it gets caught and corrected early

How often do you replace contractors within the first 90 days?

More than half the time — early turnover is a real problem Occasionally — maybe 1 in 4 Rarely — most placements stick and perform

How much of your own time do you spend managing contractors week to week?

5+ hours — it takes more time than it should 2–5 hours — manageable but still more than I'd like Under 2 hours — the system largely runs itself

Do you have a documented onboarding process for new contractors?

No — I walk them through things verbally each time Partially — some docs exist but it's not consistent Yes — every contractor goes through the same structured process

How do contractors communicate status and blockers on active projects?

They don't have a set process — I have to chase updates Via Slack or email but without a consistent cadence Via a project management tool with defined check-in points

What does a bad hire actually cost your agency?

I've never calculated it — I just know it's painful I have a rough sense — lost time and a few client issues I've calculated it — I know the dollar and time cost per bad placement

Have contractor issues ever caused you to lose a client or turn down new work?

Yes — contractor problems have directly cost me clients or revenue Not directly, but it's created risk I wasn't comfortable with No — my contractor layer is solid enough that it hasn't been an issue

If you could fix one thing about how you hire and manage contractors right now, what would it be?

Finding people who actually show up and perform — sourcing is the problem Getting them up to speed faster — onboarding takes too long Keeping the good ones — retention and consistency is the gap

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Are you making theagency hiring mistakesthat cost you clients?

Are you making the
agency hiring mistakes
that cost you clients?